Privacy Policy
beFOKi by Bengali Food Kingdom (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what information we collect, why we collect it, and how we use and protect it.
1. Information We Collect
- Personal Data: name, mobile number, delivery address, email.
- Payment Data: transaction IDs, payment status (payments processed by PayU Money; we do not store card numbers, CVV or UPI PIN).
- Device & Usage: IP address, browser, device identifiers, location (approx).
2. How We Use Your Information
- Process and fulfill orders.
- Send order updates and support messages.
- Prevent and detect fraud.
- Improve our services and user experience.
3. Payment Security
All payment transactions are handled by PayU Money . They follow industry-standard security (PCI-DSS where applicable). We never capture or store sensitive payment credentials such as UPI PIN, CVV, or full card numbers.
4. Sharing & Disclosure
We do not sell or rent personal information. We may share personal data with:
- Delivery partners (for order fulfillment)
- Payment processors (PayU) to complete transactions
- Legal/regulatory authorities when required
5. Cookies & Tracking
We use cookies and similar technologies to improve website functionality and analytics. You can manage cookies in your browser settings.
6. Data Retention & Deletion
We retain personal data as long as necessary for the purposes described. You may request deletion of your data by contacting support@befoki.com.
7. Contact
For privacy queries: 9742-beFOKi(9742-233654) | support@befoki.com